October 25, 2007

Patch Notes are Here!

The update's here. And that means a list of things that were changed. Here's what's new in the world of Ashen Empires.

OneEye posted in 10/25 Patch Notes:
New Store Items
-Halloween Pack. A mask pack to turn you into your favorite halloween monsters. Halloween themed house items.

-Wedding Set. Wedding themed armor and clothing.

-Thanksgiving Set. A mask pack to turn you into a turkey, indian and pilgrim. Thanksgiving themed clothing items.

-Advanced Skill Reset. Reset all skills from level 106+.

-Low/mid dungeon. Dalvon Mine has been taken over by some pesky kobolds.
-Ryonkah has made a comeback
-Tailoring taskmaster is functional.
-Memorial to former TKO-artist Brian Smith added.
-One time city alignment reset
-Eggs are now purchasable in some stores
-Dairy Cow added

Bugs and Changes
-Several spawns adjusted, including many lower level SoC spawns
-Treasure drop tables adjusted for very high end creatures
-Several armor/weapons adjusted to be more inline with their level range.

Click on the link above to get the list of bug fixes. Happy hunting :)

October 23, 2007

Update for 10/25

It's about time we had another update. OneEye's announced it, so it's officially expected now.

OneEye posted in Servers down for update 10/25:
The servers (H, L and Dransik) will be down for an update on Thursday, October 25th at 10am CST.

Things we're looking forward to include:
  • Woodrow (Problems with Bats scroll quest) will move from Lotor's Castle to Lotor's Summer Palace. [Source]
  • The ability to change your faction patron via Lotor's Steward (also in Lotor's Summer Palace) [Source]
  • The Wurm spawn around the spawngate in Dragons has been decreased. Should make it easier to survive at that spawngate. [Source]
And, of course, a list of bug fixes. Don't forget the Halloween Event as well.

October 18, 2007

Downtime, and Why It's Been Happening

In case you haven't noticed, or you've been living under a rock (like me), Heroes has had quite a lot of downtime lately. Naturally this raises quite a lot of concerns and complaints. Luckily, there has been some dev response on this. And quite a lot of it as well.

Zarquon told us what the issue was.

Zarquon posted in You're not alone:
The raid controller was timing out on the writes to the drive, thus forcing the drive to go offline. Our vender said there was a firmware upgrade for the raid controller that directly addresses this problem. We are taking his word, I just upgraded the firmware before bring the server back online.

For those that don't know, a RAID is a group of hard drives set up in such a way that they work together. RAIDs can speed up the transmission of data, keep the data in a reliable copy, or a combination of the two. They're mainly used to keep a server up if a hard drive fails. If the RAID controller fails, however, then you're screwed.

Fear not, as the compensation fairy seems to be polishing her Wand of Blessing...
FujiQ posted in You're not alone:
Hey Everyone,

We didn't get a page last night/this morning so I was the unhappy first IWG to find out H was down again. Please let me be very up front when I say that you aren't the only ones irked about the situation. We know it's frustrating and we're doing the best we can right now.

We'd like to make it up to you. However, it would be a little pointless to give you any sort of in game compensation until we know that the problem is fixed. Our vendor told us to upgrade the firmware so that's the step we're at now. If that fixes it, we'll let you know how the compensation is going to work out.

I'm so sorry for the inconvenience guys, I know it's frustrating. Thank you for your patience on this matter.



Pay attention to the second paragraph. No word yet on what this compensation might be. But it's coming.

October 13, 2007

The Deal With Faction Quests

Catherine Firemane is a new member of our community that's stirring up some controversy with his (relatively) well thought out responses and participation on the forums. He recently asked a question and raised some issues with the LK/CK and Patron quests, focusing on why they were so different. OneEye responded to these issues.

OneEye posted in Task Masters:
Catherine, 2 and 3 of your points are as designed. Point 3 for example allows for lower levels to complete these quests with the same effort as higher levels and get rewarded with nice items. Most of the very early faction quest items are in fact intended for lower levels.

You are new so you don't know that AE players gravitate onto certain pet issues while ignoring all of the things that have been added or fixed. There were no taskmasters at all until earlier this year for example.

That certainly explains why the early items seem so powerless and perhaps why there are so few people actively taking a part in these quests. I think The Freshest Diva, though, sums up this latter point well, though:

The Freshest Diva said in Patron / LK quests - fix please:
You can't cancel patrons at all, even if you get something that is impossible, and you can and will.

For those of you saying it should be this impossible, have you seen the set? It's for collectors. It's not for use. Just a bunch of decorational pieces to wear in pride of your home city, perhaps in parades or events. It's not as if it will give your character any increase of power or wealth whatsoever.

Interesting how such a thing is one of the hardest things in the game to obtain.

It'd be nice if these items were a little better for the effort it takes to acquire them all. I'm up to something like 160 quests done and I'm only up to the +5orb helmet.

Help IWG Track Down the "Mage Casting" Bug

As a mage, I've never personally experienced this bug. But it seems that several players have and constantly hold the DEVs responsible. The problem has (always) been that the DEVs cannot reproduce the bug, so it's incredibly difficult to fix.

If you've got a sure-fire way to crash your client, it's best to try and find a way to reproduce it and then post about it. These are the best ways of getting a bug fixed; not just for Ashen Empires but ANY program.

So, if you think you've got the skillz that thrillz, post your steps in $ Constant Reminders $. It looks like OneEye's keeping an eye on it. Now's your chance to be heard.