October 25, 2007

Patch Notes are Here!

The update's here. And that means a list of things that were changed. Here's what's new in the world of Ashen Empires.

OneEye posted in 10/25 Patch Notes:
New Store Items
-Halloween Pack. A mask pack to turn you into your favorite halloween monsters. Halloween themed house items.

-Wedding Set. Wedding themed armor and clothing.

-Thanksgiving Set. A mask pack to turn you into a turkey, indian and pilgrim. Thanksgiving themed clothing items.

-Advanced Skill Reset. Reset all skills from level 106+.

Features
-Low/mid dungeon. Dalvon Mine has been taken over by some pesky kobolds.
-Ryonkah has made a comeback
-Tailoring taskmaster is functional.
-Memorial to former TKO-artist Brian Smith added.
-One time city alignment reset
-Eggs are now purchasable in some stores
-Dairy Cow added

Bugs and Changes
-Several spawns adjusted, including many lower level SoC spawns
-Treasure drop tables adjusted for very high end creatures
-Several armor/weapons adjusted to be more inline with their level range.


Click on the link above to get the list of bug fixes. Happy hunting :)

October 23, 2007

Update for 10/25

It's about time we had another update. OneEye's announced it, so it's officially expected now.

OneEye posted in Servers down for update 10/25:
The servers (H, L and Dransik) will be down for an update on Thursday, October 25th at 10am CST.

Things we're looking forward to include:
  • Woodrow (Problems with Bats scroll quest) will move from Lotor's Castle to Lotor's Summer Palace. [Source]
  • The ability to change your faction patron via Lotor's Steward (also in Lotor's Summer Palace) [Source]
  • The Wurm spawn around the spawngate in Dragons has been decreased. Should make it easier to survive at that spawngate. [Source]
And, of course, a list of bug fixes. Don't forget the Halloween Event as well.

October 18, 2007

Downtime, and Why It's Been Happening

In case you haven't noticed, or you've been living under a rock (like me), Heroes has had quite a lot of downtime lately. Naturally this raises quite a lot of concerns and complaints. Luckily, there has been some dev response on this. And quite a lot of it as well.

Zarquon told us what the issue was.

Zarquon posted in You're not alone:
The raid controller was timing out on the writes to the drive, thus forcing the drive to go offline. Our vender said there was a firmware upgrade for the raid controller that directly addresses this problem. We are taking his word, I just upgraded the firmware before bring the server back online.

For those that don't know, a RAID is a group of hard drives set up in such a way that they work together. RAIDs can speed up the transmission of data, keep the data in a reliable copy, or a combination of the two. They're mainly used to keep a server up if a hard drive fails. If the RAID controller fails, however, then you're screwed.

Fear not, as the compensation fairy seems to be polishing her Wand of Blessing...
FujiQ posted in You're not alone:
Hey Everyone,

We didn't get a page last night/this morning so I was the unhappy first IWG to find out H was down again. Please let me be very up front when I say that you aren't the only ones irked about the situation. We know it's frustrating and we're doing the best we can right now.

We'd like to make it up to you. However, it would be a little pointless to give you any sort of in game compensation until we know that the problem is fixed. Our vendor told us to upgrade the firmware so that's the step we're at now. If that fixes it, we'll let you know how the compensation is going to work out.

I'm so sorry for the inconvenience guys, I know it's frustrating. Thank you for your patience on this matter.

Sincerely,

FujiQ

Pay attention to the second paragraph. No word yet on what this compensation might be. But it's coming.

October 13, 2007

The Deal With Faction Quests

Catherine Firemane is a new member of our community that's stirring up some controversy with his (relatively) well thought out responses and participation on the forums. He recently asked a question and raised some issues with the LK/CK and Patron quests, focusing on why they were so different. OneEye responded to these issues.

OneEye posted in Task Masters:
Catherine, 2 and 3 of your points are as designed. Point 3 for example allows for lower levels to complete these quests with the same effort as higher levels and get rewarded with nice items. Most of the very early faction quest items are in fact intended for lower levels.

You are new so you don't know that AE players gravitate onto certain pet issues while ignoring all of the things that have been added or fixed. There were no taskmasters at all until earlier this year for example.

That certainly explains why the early items seem so powerless and perhaps why there are so few people actively taking a part in these quests. I think The Freshest Diva, though, sums up this latter point well, though:


The Freshest Diva said in Patron / LK quests - fix please:
You can't cancel patrons at all, even if you get something that is impossible, and you can and will.

For those of you saying it should be this impossible, have you seen the set? It's for collectors. It's not for use. Just a bunch of decorational pieces to wear in pride of your home city, perhaps in parades or events. It's not as if it will give your character any increase of power or wealth whatsoever.

Interesting how such a thing is one of the hardest things in the game to obtain.

It'd be nice if these items were a little better for the effort it takes to acquire them all. I'm up to something like 160 quests done and I'm only up to the +5orb helmet.

Help IWG Track Down the "Mage Casting" Bug

As a mage, I've never personally experienced this bug. But it seems that several players have and constantly hold the DEVs responsible. The problem has (always) been that the DEVs cannot reproduce the bug, so it's incredibly difficult to fix.

If you've got a sure-fire way to crash your client, it's best to try and find a way to reproduce it and then post about it. These are the best ways of getting a bug fixed; not just for Ashen Empires but ANY program.

So, if you think you've got the skillz that thrillz, post your steps in $ Constant Reminders $. It looks like OneEye's keeping an eye on it. Now's your chance to be heard.

10/11 Hotfix

A small hotfix to address some small bugs. Even one that had to deal with a particular, mischievous GM

OneEye posted in 10/11 Hotfix:
-Added Runecrafting Taskmaster
-Tweaked Leatherworking Taskmaster values
-Fixed several Shadow Quest issues
-Fixed several spelling errors
-Fixed Body Spells so Rauric can't crash the server again :)

You can read about how Rauric crashed the server in this thread.

Keep Your Eyes Open for Pvp

Just a small nugget of info. In a discussion about possible Pvp tournaments, OneEye had this to say:

OneEye posted in Supported Ongoing PvP Tournament:
There is something new coming for PvP very soon (for both servers)

The Taskmasters Dilemna

It's been almost a year since the taskmasters were first introduced to Ashen Empires. At first, they were met with some resistance as some people believed that this would mean more people doing crafts and less people providing the "quality experiences" that fewer tradeskillers meant to the community. Now it seems that everyone's at least had some experience with the taskmasters.

The problem, however, is that the taskmasters still aren't complete. Sure, there are several major skills covered. However, there remain a few that aren't. And some seem downright too demanding.

OneEye commented on the taskmaster design.

OneEye posted in Task Masters:
I've learned my lesson - never put anything in the game as a 'to be done later' feature.

-the reason it was done this way is I am able to hotfix the script behind NPCs who are alredy in the world, but adding an NPC requires a 'take down the server' update.

The impression I'm getting from this is that, at the very least, getting the NPC's in was a goal. As long as the NPC's were already in the world, OneEye could add the logic while the server was running and then simply announce that the taskmasters were ready. The alternative would have been that we would have had to wait for an update to see a new taskmaster or two.

So you have to ask yourself, which method would you have preferred? I can see the benefit of both.

Eggs are on their way back to stores.

A long time ago, you used to be able to buy eggs from stores. This made cake and pie making a lot easier, since clicking on chickens and only getting one egg at a time was...well....not as egg-siting as it sounded ;) But it seems we're due for some love in the next full update.

OneEye posted in Eggs in provision shops:
added chicken eggs to provisioner shops for next full update.

This might spell doom for those who enjoy clicking on chickens and selling quantities of eggs. But this, in turn, might mean more people getting into mixing again. And I'm all for not trying to find and trap chickens ;)

October 05, 2007

Got any reporting talent?

Looks like there's another opening for reporters. If you like to write for Ashen Empires, this is your chance to put your pen where your virtual parchment is.

FujiQ posted in AE Reporter Opening:
IWG will begin accepting applications to fill one spot on the AE Reporter team. To be considered, you must be an active and vocal community member with no past violations on your record. You also must be willing and able to write at least two articles a month, at a minimum of 250 words each, about various community and game events.

If you are chosen to become a reporter, you will receive a complimentary subscription. Your posts will appear on the AE Website as well.

Those interested in applying should send a sample piece of at least 250 words to support@ashenempires.com with the subject "AE Reporter Submission." Please tell us your player name in the same email. You may send plain text or an attached word document.

Good luck

Halloween Event set for October 30/31!

It's that time of year again. In a growing tradition, IWG will be holding it's 3rd annual Halloween event. This year, with more candy!

FujiQ posted in Halloween Event 2007:
Ready your weapons and clear your calendars, my friends, because this Halloween IWG invites you to a day of dungeon crawling, candy collecting, prize winning madness. It's going down at the Halloween dungeon which opens only once a year. New candy and new candy holders will be introduced to commemorate the 2007 event.

The Halloween dungeon, which is located in King Lotor's castle (not to be confused with Lotor's Summer Palace), will open twice on each server:

Tuesday the 30th
Legends: 10am-12pm CST, 3pm-5pm UTC
Heroes: 5pm-7pm CST, 10pm-12am UTC

Wednesday the 31st
Heroes: 10am-12pm CST, 3pm-5pm UTC
Legends: 5pm-7pm CST, 10pm-12am UTC

For more time conversions, you can use this website.

Hoping they'll do one on a Saturday...See you there! :)

October 04, 2007

No Server Downtime After All!

Remember that downtime we were supposed to have?

Burning Spear posted in No Server Downtime 10/4/2007:
We managed to update everything without having to bring down the game servers.

Assuming we don't discover a problem in the next hour or so there should be no down time.


Gotta love the new hotfix system :)

October 03, 2007

Look out for Thursday Downtime!! :(

One has to wonder what the impact of this downtime will be.

OneEye posted in System Downtime 10/4/2007:
Ashen Empires and Dransik will be down starting at:

09:00:00 Thursday October 4, 2007 CST / 14:00:00 Thursday October 4, 2007 GMT

This downtime is for routine maintenance. Stay tuned to the forums during the downtime for periodic updates on when the servers will be back and available.

Maybe while the servers are down, they'll give us some details on what they've been working on. I'm especially interested to find out if they have another Halloween event planned and what it might entail. :)

September 17, 2007

A Hotfix for the BFD!!

Another hotfix with glorious hotfix goodies...

OneEye posted in 9/17 Hotfix:
-Dungeon logout timer fixed
-2nd confirmation option added when rebuilding your house from a deed
-Increased Broken Finger Lever Boss chance.


I have no idea what the "dungeon logout timer" is. But points two and three are good news.

September 16, 2007

Beware of Deeds (bltn edition)

Tempester started a sort of "help the homeless" topic when Dell accidentally had his house rebuilt when he clicked on a deed in the middle of his home.

By the way, if you have a house and you click on a blueprint, you're asked if you want to rebuild the house. If you click yes, you lose everything in the home and you start back at an empty plot. This just goes to show you that you need to be very careful and read before you click.

There was some confusion over whether this was a bug or a feature. OneEye did comment (and further down in the thread) gave us some input on a solution to keep this from happening again.

OneEye posted in Donations for Housing Fund:
The clicking deed to rebuild house was a feature that users asked for awhile back. It says something like "are you sure you wish to destroy your house?"

For a future update I have added a "are you really sure you wish to destroy your house?" 2nd step.

I'm not sure how this could be considered a bug.

Later on...

i tested it the other day when i saw the report and then looked at the code. Before this change to the deeds, you would get a message that said "can't use deed here". A bug was put in that when using the deed it would not show that message but give you the prompt to rebuild instead. It seemed like a reasonable request as most people do read the warning messages when they come up - but like I said, I've added a double warn message for a future patch.

Whether or not this extra message will actually stop people from accidentally bulldozing their homestead remains to be seen. Personally, I wouldn't mind a timer between the time when you schedule your house for demolition and when the house is actually demolished. I mean, it would be pretty hard to make a mistake if you have time to correct it, right?

What's the deal with "bltn edition", Nwellyn?

Oh, you noticed that, did you? "bltn" stands for "Better Late than Never"--meaning that I'm covering this a few days (or up to a week) after the fact. Sorry I couldn't get this posted sooner. Life has a habit of taking the time you've got and investing it in stuff you don't want to do. :p

September 07, 2007

Some interesting stuff about the Broken Finger Dungeon

Midnight started a thread not too long ago about how the bosses weren't spawning in the Broken Finger Dungeon. Well, it's not necessarily about how the bosses weren't spawning. It's more about how you're paying extra to get access to premium content and not receiving all the content. Naturally, this upsets those players who regularly go.

Both FujiQ and OneEye had some information on the matter. Quite a few players have asked that the timer count only when you are in the dungeon. FujiQ responded on that.

FujiQ posted in Broken Finger Dungeon: The Ingenious Scam? (Page 2)
We've been asked if the BF dungeon worked so that the 8 hours only counted for time spent in the dungeon but the way the game is architected keeps us from being able to do that.

Lara Orcsplitter responded to this and asked why a second NPC couldn't be added to stop the timer. Perhaps this can be looked into. But I keep thinking that people would still complain because they forgot to talk to this NPC.

A real shocker (at least to some people) came in the form of OneEye's input on the content there.

OneEye posted in Broken Finger Dungeon: The Ingenious Scam? (Page 3):
BF was designed as a 1 hour experience, if the dungeon was changed to a in-dungeon experience, the timer would be reduced accordingly.

So what we're really getting for 15 tokens is the ability to experience "everything" in approximately 8 opportunities. In reality, it's probably more along the lines of a little over 6 times. It's almost like getting 15 pulls at the nickel slots except the jackpot is some exclusive items.

Hotfix and a couple of bugs are fixed.

Proof that they're still alive in Austin comes in the form of a couple of quick bug fixes.

OneEye posted in 9/7/2007 Hotfix:
-Mukkarama portal bug fixed
-Lloyd Dogen quest bug fixed

Probably related to this thread.

September 03, 2007

Bit of an editorial...

I normally don't do this. And my goal for this blog wasn't to do any commentary beyond what's been posted by a DEV. But the latest responses to the new expansion just seem to be off the wall.

Here's what we know about the current plans by the DEVs. We know this, because they've been posted. I've even blogged it in my previous entry, Another Expansion in the Works, and You Can Name It! But some members of the community seem to think that this new expansion is going to mean that there will be no more updates until the expansion hits.

Now, keep in mind that over the past couple of weeks, we've had several updates to the program. Lag issues are being addressed, quests have been fixed, and so on. But, naturally, people want to believe that the DEVs are doing nothing. We often fall into this fallacy when we focus on specific bugs that we think are important but aren't necessarily important to the overall game. Issues like hair, taskmasters, etc., while important to some people, rank lower than issues like lag or missing items. Lag effects us all. Taskmasters effect those who regularly take advantage of them.

The only thing we know at this point in time is that there will be an update to the game to fix some bugs and issues and that an expansion is in the early planning stages. Beyond that, there's only two camps that can make a prediction about what actually will happen--IWG and Psychics. So all of these claims that IWG will do nothing while they plan and work on an expansion that's still in the planning stages are mostly hot air. They know just as much as the next guy. And we've all been told what IWG is working on.

One final note: Stop acting like IWG doing these expansions and so on for money is a sin. We all pay for a subscription to this game. Most of us have bought expansions so we could enjoy more of the game. What I truly find funny is that those people who are on the "IWG just wants to make more money" bandwagon have purchased many things from the store, either with their own money or trading for tokens. So what's the point of trying to levy that attack? We all know that this game isn't free to play (yet). Why complain about a fee that you're already paying? Honestly, if $6.00 a month is putting a strain on your pocketbook, consider that the fees you'd pay playing the other major MMO's are over double the amount you pay for Ashen Empires. How is paying $15.00 for an expansion in AE worse than paying $40.00 for an expansion? Someone explain that one to me.

Seriously folks, stop posting about how we are all screwed nearly a year before anything actually happens. You might just start having fun again.

August 30, 2007

Another Expansion in the Works, and You Can Name It!

FujiQ let us in on some key information. It's been some time since we've heard any word about what's going on for AE.

FujiQ posted in What has IWG been up to?:
Hi Everyone,

A lot of questions have been raised lately and I'm here to answer some of them for you. First, just to keep you in the loop, we've been spending a considerable amount of time on an update for Dransik. It's coming along very well.

We've also been working on the next AE update which will be released after the Dransik update. More information will be forthcoming about that over time.

While I'm at it, I'd like to invite the community to help us out. You see, a few AE players mentioned something about the sea and boats...well, it seems that all that commotion got our attention over here at IWG. I'm very excited to announce that we've just started breaking ground on the next AE expansion. The details of the expansion are still being finalized. What's in it, you ask? Islands to discover, sea monsters to battle, underwater dungeons to explore, and more!

You know what this means? Wake up those sea legs because it's CONTEST TIME! Today we started the Expansion Naming Contest which you can access on this forum thread. All are invited to enter suggestions for the name of the next AE expansion. The winner will receive the expansion free of charge! Remember, it's a sea themed expansion.

You asked for it. You got it!

See you in game soon!

Sincerely,

FujiQ
Marketing Manager

So besides the update for Dransik, there's at least one more coming for Ashen Empires before work begins on the new expansion. There have been quite a few people who have vehemently argued for the right to sea travel and now it looks like they're going to be able to do it. The only thing I remember about boats in AE is the old menu icon at the bottom of the screen that never worked. :p

August 20, 2007

Scammer Alert

Seems the guy behind the now infamous GC scams is at it again.

OneEye posted in selling/buying account posts:
There have been a rash of "im buying a 100+ level account!" posts. Please note, that the person posting this is a known scammer, both in game and out of game via credit card and paypal fraud. Do not fall victim to this scam.

Buying and selling accounts in general is not allowed. Accounts that can be proven to be bought or sold will be banned.


Folks, don't try and play this off like it's got nothing to do with you. Very likely, if not you then someone you know will fall for this. And they will likely get no money from it either. Be smart and don't sell your account.